193 lines
6.1 KiB
HTML
193 lines
6.1 KiB
HTML
<!doctype html>
|
|
<html>
|
|
<head>
|
|
|
|
<title>RESQ | FAQ</title>
|
|
<link rel="stylesheet" type="text/css" href="https://stackpath.bootstrapcdn.com/bootstrap/4.1.1/css/bootstrap.min.css">
|
|
<script src="https://code.jquery.com/jquery-3.3.1.js" integrity="sha256-2Kok7MbOyxpgUVvAk/HJ2jigOSYS2auK4Pfzbm7uH60=" crossorigin="anonymous"></script>
|
|
<script src="https://stackpath.bootstrapcdn.com/bootstrap/4.1.1/js/bootstrap.min.js"></script>
|
|
</head>
|
|
<body >
|
|
|
|
|
|
<nav class="navbar navbar-light style='background-color: #ffffff;' navbar-expand-sm">
|
|
|
|
<span class="navbar-brand mb-0 h1">
|
|
<img src="resq_logo.jpg" width=120px height=120px class="d-inline-block align-top" alt="">
|
|
</span>
|
|
|
|
|
|
<div class="collapse navbar-collapse justify-content-md-center">
|
|
<ul class="navbar-nav">
|
|
<li class="nav-item active">
|
|
<h1 style="font-weight: bold; font-size: 40px;">Frequently Asked Questions<h1>
|
|
</li>
|
|
</ul>
|
|
</div>
|
|
</nav>
|
|
|
|
<main role="main">
|
|
<div class="jumbotron" style='background-color: #ffffff; '>
|
|
<div style="line-height: 1.3; font-size: 30px;
|
|
padding-top: 0px;
|
|
padding-bottom: 0px;
|
|
padding-left: 0px;
|
|
padding-right: 0px;
|
|
border-top-width: 0px;
|
|
border-left-width: 0px;
|
|
border-right-width: 0px;
|
|
margin-bottom: 0px;
|
|
margin-top: 0px;
|
|
margin-left: 0px;
|
|
margin-right: 0px;
|
|
">
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">Can I request for any Res-Q service if I don't have or have a weak data signal?
|
|
</h2>
|
|
<p>Res-Q needs a stable data connection for you to be able to request for a service and track the location of our rider. If you don't have a stable data connection, you may call our hotline at (02) 8370-6686.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
Can I pay using my credit card?
|
|
</h2>
|
|
<p>
|
|
Yes, we accept Visa and Mastercard issued in the Philippines.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
How can I pay for your services/ products?
|
|
</h2>
|
|
<p>
|
|
We accept COD, local credit cards, debit cards, and ATM cards for battery replacement transactions. We only accept cash payment for flat tire, refuel and overheat transactions.
|
|
</p>
|
|
<p>
|
|
Credit Card and Debit Card Payment is for Battery Sales only.
|
|
</p>
|
|
<p>
|
|
Cash only for services request.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
Will I receive order confirmation after placing an order?
|
|
</h2>
|
|
<p>
|
|
Once you have successfully submitted your request, you will be able to see the progress of your transaction on your mobile device on the Res-Q App screen.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
How do I make a follow up for my order/service?
|
|
</h2>
|
|
<p>
|
|
Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (02) 8370-6686.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
Will I be provided with a Sales Invoice/Official Receipt?
|
|
</h2>
|
|
<p>
|
|
Yes, our Techinician will provide you with a Sales Invoice/Official Receipt.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
Are there any delivery fees for battery purchase?
|
|
</h2>
|
|
<p>
|
|
Delivery for battery purchase is free of charge.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
Can you deliver anywhere in the Philippines?
|
|
</h2>
|
|
<p>
|
|
Not yet. Res-Q is offered Metro Manila, Baguio City and Binan, Laguna only.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
My battery was pulled out and is being recharged in an outlet. How do I follow-up when I can take my battery back?
|
|
</h2>
|
|
<p>
|
|
Please call our hotline at (02) 8370-6686.
|
|
</p>
|
|
|
|
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
How do I contact you for questions or feedback?
|
|
</h2>
|
|
<p>
|
|
You may call our Customer Support Hotline: 02-83706686 or email us at online@motolite.com.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
In case of overheating, will RES-Q services include replacement of hoses, or quick repairs on water pump and/or radiator?
|
|
</h2>
|
|
<p>
|
|
No, RES-Q roadside assistance for overheating only includes the addition of coolant/water to your radiator, to get you back on the road and to a nearest car service center.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
In case of a flat tire, will RES-Q services include vulcanizing?
|
|
</h2>
|
|
<p>
|
|
RES-Q tire assistance only includes help in replacing a flat tire using your functional spare tire.
|
|
</p>
|
|
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
How long will it take to fix a flat tire?
|
|
</h2>
|
|
<p>
|
|
Replacing a tire correctly will take about 30 minutes. This is due to having to take the tire off the car to inspect it properly.
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
What causes car to overheat while driving?
|
|
</h2>
|
|
<p>
|
|
The following are the common causes of overheating:
|
|
<ol>
|
|
<li>Low coolant</li>
|
|
<li>Faulty water-pump</li>
|
|
<li>Faulty thermostat</li>
|
|
<li>Blocked radiator</li>
|
|
<li>Blocked coolant hose(s)</li>
|
|
<li>Slipping fan-belt</li>
|
|
<li>Head gasket failure</li >
|
|
</ol>
|
|
</p>
|
|
|
|
<h2 style="font-weight: bold; font-size: 40px;">
|
|
What is the minimum fuel delivery?
|
|
</h2>
|
|
<p>
|
|
Minimum fuel delivery is 4 liters
|
|
</p>
|
|
|
|
|
|
|
|
</div>
|
|
</div>
|
|
</main>
|
|
|
|
<!--
|
|
<nav class="navbar navbar-light bg-light">
|
|
<span class="navbar-brand mb-0 h1">
|
|
<img src="resq_logo.jpg" width=130px height=auto class="d-inline-block align-top" alt="">
|
|
</span>
|
|
|
|
<span justify-content-md-center>
|
|
<h1>Privacy Policy</h1>
|
|
</span>
|
|
</nav>
|
|
|
|
<main role="main">
|
|
<div class="jumbotron">
|
|
<div class="col-sm-8 mx-auto">
|
|
<p>This example is a quick exercise to illustrate how the navbar and its contents work. Some navbars extend the width of the viewport, others are confined within a <code>.container</code>. For positioning of navbars, checkout the <a href="../navbar-static/">top</a> and <a href="../navbar-fixed/">fixed top</a> examples.</p>
|
|
<p>At the smallest breakpoint, the collapse plugin is used to hide the links and show a menu button to toggle the collapsed content.</p>
|
|
</div>
|
|
</div>
|
|
</main>
|
|
-->
|
|
</body>
|
|
</html>
|