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Update FAQ for app #544

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Kendrick Chan 2021-03-10 15:37:59 +08:00
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public/faq.html
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@ -44,7 +44,7 @@
<h2 style="font-weight: bold; font-size: 40px;">Can I request for any Res-Q service if I don't have or have a weak data signal?
</h2>
<p>Res-Q needs a stable data connection for you to be able to request for a service and track the location of our rider. If you don't have a stable data connection, you may call our hotline at (02) 370-6686.
<p>Res-Q needs a stable data connection for you to be able to request for a service and track the location of our rider. If you don't have a stable data connection, you may call our hotline at (02) 8370-6686.
</p>
<h2 style="font-weight: bold; font-size: 40px;">
@ -58,7 +58,13 @@ Yes, we accept Visa and Mastercard issued in the Philippines.
How can I pay for your services/ products?
</h2>
<p>
We accept COD, local Credit Cards, Debit Cards, and ATM Cards only.
We accept COD, local credit cards, debit cards, and ATM cards for battery replacement transactions. We only accept cash payment for flat tire, refuel and overheat transactions.
</p>
<p>
Credit Card and Debit Card Payment is for Battery Sales only.
</p>
<p>
Cash only for services request.
</p>
<h2 style="font-weight: bold; font-size: 40px;">
@ -72,7 +78,7 @@ Once you have successfully submitted your request, you will be able to see the p
How do I make a follow up for my order/service?
</h2>
<p>
Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (02) 370-6686.
Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (02) 8370-6686.
</p>
<h2 style="font-weight: bold; font-size: 40px;">
@ -93,14 +99,14 @@ Delivery for battery purchase is free of charge.
Can you deliver anywhere in the Philippines?
</h2>
<p>
Not yet. Res-Q is offered initially in Metro Manila only.
Not yet. Res-Q is offered Metro Manila, Baguio City and Binan, Laguna only.
</p>
<h2 style="font-weight: bold; font-size: 40px;">
My battery was pulled out and is being recharged in an outlet. How do I follow-up when I can take my battery back?
</h2>
<p>
Please call our hotline at (02) 370-6686.
Please call our hotline at (02) 8370-6686.
</p>
@ -109,7 +115,7 @@ Please call our hotline at (02) 370-6686.
How do I contact you for questions or feedback?
</h2>
<p>
You may call our Customer Support Hotline: 02-3706686 or email us at online@motolite.com.
You may call our Customer Support Hotline: 02-83706686 or email us at online@motolite.com.
</p>
<h2 style="font-weight: bold; font-size: 40px;">