Resolve "Related tickets" #831
2 changed files with 189 additions and 83 deletions
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@ -335,6 +335,23 @@ class TicketController extends BaseController
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$params['redirect_url'] = $cust_update_url;
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}
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// get related tickets
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$qb = $em->getRepository(Ticket::class)
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->createQueryBuilder('q');
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$query = $qb->select('q')
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->where('(q.first_name = :first_name and q.last_name = :last_name)')
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->orWhere('q.contact_num = :contact_num')
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->orWhere('q.plate_number = :plate_number')
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->setParameter('first_name', $obj->getFirstName())
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->setParameter('last_name', $obj->getLastName())
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->setParameter('contact_num', $obj->getContactNumber())
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->setParameter('plate_number', $obj->getPlateNumber())
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->orderBy('q.date_create', 'desc');
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$params['related_tickets'] = $query->getQuery()
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->getResult();
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$params['obj'] = $obj;
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// response
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@ -35,93 +35,111 @@
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</div>
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</div>
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</div>
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<form id="row-form" class="m-form m-form--fit m-form--label-align-right m-form--group-seperator-dashed" method="post" action="{{ mode == 'update' ? url('ticket_update_submit', {'id': obj.getId}) : url('ticket_create_submit', {'customer_id': customer ? customer.getID : false, 'job_order_id': job_order ? job_order.getID : false}) }}">
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<form id="row-form" class="m-form m-form--fit m-form--label-align-right" method="post" action="{{ mode == 'update' ? url('ticket_update_submit', {'id': obj.getId}) : url('ticket_create_submit', {'customer_id': customer ? customer.getID : false, 'job_order_id': job_order ? job_order.getID : false}) }}">
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<div class="m-portlet__body">
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="status">Ticket Type</label>
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<select class="form-control m-input" id="ticket-type" name="ticket_type">
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<option value=""></option>
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{% for key, ticket_type in ticket_types %}
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<option value="{{ key }}"{{ key == obj.getTicketType ? ' selected' }}>{{ ticket_type }}</option>
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{% endfor %}
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</select>
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<div class="form-control-feedback hide" data-field="ticket_type"></div>
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</div>
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<div class="col-lg-4">
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<label data-field="other_ticket_type">Other Ticket Type <small>(please specify)</small></label>
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<input type="text" name="other_ticket_type" id="other-ticket-type" class="form-control m-input" value="{{ obj.getOtherTicketType }}" disabled>
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<div class="form-control-feedback hide" data-field="other_ticket_type"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="first_name">First Name</label>
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<input type="text" name="first_name" class="form-control m-input" value="{{ customer and mode == 'create' ? customer.getFirstName : obj.getFirstName }}"{{ customer ? ' disabled' }}>
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<div class="form-control-feedback hide" data-field="first_name"></div>
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</div>
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<div class="col-lg-4">
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<label data-field="last_name">Last Name</label>
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<input type="text" name="last_name" class="form-control m-input" value="{{ customer and mode == 'create' ? customer.getLastName : obj.getLastName }}"{{ customer ? ' disabled' }}>
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<div class="form-control-feedback hide" data-field="last_name"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="contact_num">Contact Number</label>
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<input type="text" name="contact_num" class="form-control m-input" value="{{ customer and mode == 'create' and customer.getMobileNumbers is not empty ? customer.getMobileNumbers[0].getID : obj.getContactNumber }}"{{ customer ? ' disabled' }}>
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<div class="form-control-feedback hide" data-field="contact_num"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="plate_number">Vehicle Plate Number</label>
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<input type="text" name="plate_number" class="form-control m-input" value="{{ obj.getPlateNumber }}">
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<div class="form-control-feedback hide" data-field="plate_number"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="status">Status</label>
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<select class="form-control m-input" id="status" name="status">
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{% for key, status in statuses %}
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<option value="{{ key }}"{{ key == obj.getStatus ? ' selected' }}>{{ status }}</option>
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{% endfor %}
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</select>
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<div class="form-control-feedback hide" data-field="status"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-12">
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<label data-field="subject">Subject</label>
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<input type="text" name="subject" class="form-control m-input" value="{{ obj.getSubject }}">
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<div class="form-control-feedback hide" data-field="subject"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-12">
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<label for="details" data-field="details">
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Details
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</label>
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<textarea class="form-control m-input" id="details" rows="6" name="details">{{ obj.getDetails }}</textarea>
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<div class="form-control-feedback hide" data-field="details"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="job_order_id">Linked Job Order</label>
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<input type="text" name="job_order_id" class="form-control m-input" value="{{ job_order.getID|default('None') }}" disabled>
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<div class="form-control-feedback hide" data-field="job_order_id"></div>
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</div>
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{% if job_order %}
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<div class="m-form__section m-form__section--first{{ mode == 'create' ? ' m-form__section--last' }}">
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label> </label>
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<div>
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<a href="{{ url('jo_proc_form', {'id': job_order.getID }) }}" class="btn btn-info">View Job Order</a>
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<label data-field="status">Ticket Type</label>
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<select class="form-control m-input" id="ticket-type" name="ticket_type">
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<option value=""></option>
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{% for key, ticket_type in ticket_types %}
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<option value="{{ key }}"{{ key == obj.getTicketType ? ' selected' }}>{{ ticket_type }}</option>
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{% endfor %}
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</select>
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<div class="form-control-feedback hide" data-field="ticket_type"></div>
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</div>
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<div class="col-lg-4">
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<label data-field="other_ticket_type">Other Ticket Type <small>(please specify)</small></label>
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<input type="text" name="other_ticket_type" id="other-ticket-type" class="form-control m-input" value="{{ obj.getOtherTicketType }}" disabled>
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<div class="form-control-feedback hide" data-field="other_ticket_type"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="first_name">First Name</label>
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<input type="text" name="first_name" class="form-control m-input" value="{{ customer and mode == 'create' ? customer.getFirstName : obj.getFirstName }}"{{ customer ? ' disabled' }}>
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<div class="form-control-feedback hide" data-field="first_name"></div>
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</div>
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<div class="col-lg-4">
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<label data-field="last_name">Last Name</label>
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<input type="text" name="last_name" class="form-control m-input" value="{{ customer and mode == 'create' ? customer.getLastName : obj.getLastName }}"{{ customer ? ' disabled' }}>
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<div class="form-control-feedback hide" data-field="last_name"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="contact_num">Contact Number</label>
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<input type="text" name="contact_num" class="form-control m-input" value="{{ customer and mode == 'create' and customer.getMobileNumbers is not empty ? customer.getMobileNumbers[0].getID : obj.getContactNumber }}"{{ customer ? ' disabled' }}>
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<div class="form-control-feedback hide" data-field="contact_num"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="plate_number">Vehicle Plate Number</label>
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<input type="text" name="plate_number" class="form-control m-input" value="{{ obj.getPlateNumber }}">
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<div class="form-control-feedback hide" data-field="plate_number"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="status">Status</label>
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<select class="form-control m-input" id="status" name="status">
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{% for key, status in statuses %}
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<option value="{{ key }}"{{ key == obj.getStatus ? ' selected' }}>{{ status }}</option>
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{% endfor %}
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</select>
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<div class="form-control-feedback hide" data-field="status"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-12">
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<label data-field="subject">Subject</label>
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<input type="text" name="subject" class="form-control m-input" value="{{ obj.getSubject }}">
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<div class="form-control-feedback hide" data-field="subject"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-12">
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<label for="details" data-field="details">
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Details
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</label>
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<textarea class="form-control m-input" id="details" rows="6" name="details">{{ obj.getDetails }}</textarea>
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<div class="form-control-feedback hide" data-field="details"></div>
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</div>
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</div>
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<div class="form-group m-form__group row no-border">
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<div class="col-lg-4">
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<label data-field="job_order_id">Linked Job Order</label>
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<input type="text" name="job_order_id" class="form-control m-input" value="{{ job_order.getID|default('None') }}" disabled>
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<div class="form-control-feedback hide" data-field="job_order_id"></div>
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</div>
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{% if job_order %}
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<div class="col-lg-4">
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<label> </label>
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<div>
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<a href="{{ url('jo_proc_form', {'id': job_order.getID }) }}" class="btn btn-info">View Job Order</a>
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</div>
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</div>
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{% endif %}
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</div>
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</div>
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{% if mode == 'update' %}
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<div class="m-form__seperator m-form__seperator--dashed"></div>
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<div class="m-form__section m-form__section--last">
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<div class="m-form__heading">
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<h3 class="m-form__heading-title">
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Related Tickets
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</h3>
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</div>
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<div class="form-group m-form__group row">
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<div class="col-lg-12">
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<div class="m_datatable" id="data-related-tickets"></div>
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</div>
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</div>
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{% endif %}
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</div>
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</div>
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{% endif %}
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</div>
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<div class="m-portlet__foot m-portlet__foot--fit">
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<div class="m-form__actions m-form__actions--solid m-form__actions--right">
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@ -218,6 +236,77 @@
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field.prop('disabled', true).val("");
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}
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}).change();
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{% if mode == 'update' %}
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// related tickets
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var ticketRows = [];
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{% for ticket in related_tickets %}
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trow = {
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id: "{{ ticket.getID }}",
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date_create: "{{ ticket.getDateCreate|date('d M Y - h:i A') }}",
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subject: "{{ ticket.getSubject }}",
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ticket_type: "{{ ticket.getTicketTypeText }}",
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status: "{{ ticket.getStatusText }}",
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edit_url: "{{ url('ticket_update', {'id': ticket.getID}) }}"
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};
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ticketRows.push(trow);
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{% endfor %}
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// tickets data table
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var ticketOptions = {
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data: {
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type: 'local',
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source: ticketRows,
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saveState: {
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cookie: false,
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webstorage: false
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}
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},
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layout: {
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scroll: true
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},
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columns: [
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{
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field: 'id',
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title: 'ID',
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width: 30
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},
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{
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field: 'date_create',
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title: 'Date Created',
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width: 200
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},
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{
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field: 'subject',
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title: 'Subject',
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width: 300
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},
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{
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field: 'ticket_type',
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title: 'Ticket Type'
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},
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{
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field: 'status',
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title: 'Status'
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},
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{
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field: 'Actions',
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width: 70,
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title: 'Actions',
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sortable: false,
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overflow: 'visible',
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template: function (row, index, datatable) {
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return '<a href="' + row.edit_url + '" class="m-portlet__nav-link btn m-btn m-btn--hover-accent m-btn--icon m-btn--icon-only m-btn--pill btn-edit-ticket" title="Edit"><i class="la la-edit"></i></a>';
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},
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}
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],
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pagination: false
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};
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var ticketTable = $("#data-related-tickets").mDatatable(ticketOptions);
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{% endif %}
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});
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</script>
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{% endblock %}
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