diff --git a/src/Ramcar/TicketType.php b/src/Ramcar/TicketType.php
index 8483d25b..0e1fd865 100644
--- a/src/Ramcar/TicketType.php
+++ b/src/Ramcar/TicketType.php
@@ -4,17 +4,20 @@ namespace App\Ramcar;
 
 class TicketType extends NameValue
 {
-    const COMPLAINT = 'complaint';
-    const QUESTION  = 'question';
-    const ORDERS    = 'orders';
-    const BILLING   = 'billing';
-    const OTHER     = 'other';
+    const COMPLAINT     = 'complaint';
+    const INQUIRY       = 'inquiry';
+    const ORDERS        = 'orders';
+    const BILLING       = 'billing';
+    const OTHER         = 'other';
+    const FOR_FOLLOW_UP = 'for_follow_up';
 
     const COLLECTION = [
         'complaint' => 'Complaint',
-        'question' => 'Question',
+        'inquiry' => 'Inquiry',
         'orders' => 'Orders',
         'billing' => 'Billing',
         'other' => 'Other',
+        'for_follow_up' => 'For follow-up',
+
     ];
 }