diff --git a/templates/job-order/form.html.twig b/templates/job-order/form.html.twig
index f2f57dbb..a0e5985c 100644
--- a/templates/job-order/form.html.twig
+++ b/templates/job-order/form.html.twig
@@ -1066,6 +1066,14 @@ $(function() {
         {% endfor %}
     {% endif %}
 
+    // disable the enabled customer fields
+    {% if mode != 'create' %}
+        $("#customer-email").prop("disabled", true);
+        $("#flag-dpa-consent").prop("disabled", true);
+        $("#flag-promo-sms").prop("disabled", true);
+        $("#flag-promo-email").prop("disabled", true);
+    {% endif %}
+
 	$("#row-form").submit(function(e) {
         if (form_in_process) {
             alert("Cannot submit form twice. First submission still in progress.");