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Add new ticket and new subticket types. #695

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This commit is contained in:
Korina Cordero 2022-08-12 10:39:08 +00:00
parent 5f94f252bc
commit c1e33fb5dd
5 changed files with 40 additions and 8 deletions
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12
src/Controller/TicketController.php
View file

@ -251,6 +251,9 @@ class TicketController extends Controller
$ttype_id = $req->request->get('new_ticket_type');
$sub_ttype_id = $req->request->get('sub_ticket_type');
// get other description if any
$other_desc = $req->request->get('other_desc');
// get source of awareness if any
$soa_type = $req->request->get('source_of_awareness');
@ -269,7 +272,8 @@ class TicketController extends Controller
->setDateCreate(new DateTime())
->setCreatedBy($this->getUser())
->setSourceOfAwareness($soa_type)
->setRemarks($remarks);
->setRemarks($remarks)
->setOtherDescription($other_desc);
// if assigned to customer, set association
if ($customer_id) {
@ -458,6 +462,9 @@ class TicketController extends Controller
$ttype_id = $req->request->get('new_ticket_type');
$sub_ttype_id = $req->request->get('sub_ticket_type');
// get other description if any
$other_desc = $req->request->get('other_desc');
// get source of awareness if any
$soa_type = $req->request->get('source_of_awareness');
@ -474,7 +481,8 @@ class TicketController extends Controller
->setDetails($req->request->get('details'))
->setPlateNumber($req->request->get('plate_number'))
->setSourceOfAwareness($soa_type)
->setRemarks($remarks);
->setRemarks($remarks)
->setOtherDescription($other_desc);
// initialize error list
$error_array = [];

17
src/Entity/Ticket.php
View file

@ -133,6 +133,12 @@ class Ticket
*/
protected $subticket_type;
// text field for Other subticket type
/**
* @ORM\Column(type="text", nullable=true)
*/
protected $other_description;
public function __construct()
{
$this->date_create = new DateTime();
@ -337,4 +343,15 @@ class Ticket
{
return $this->subticket_type;
}
public function setOtherDescription($other_description)
{
$this->other_description = $other_description;
return $this;
}
public function getOtherDescription()
{
return $this->other_description;
}
}

7
templates/ticket/form.html.twig
View file

@ -93,6 +93,13 @@
<div class="form-control-feedback hide" data-field="sub_ticket_type"></div>
</div>
</div>
<div class="form-group m-form__group row no-border">
<div class="col-lg-12">
<label for="other_desc" data-field="remarks"> Description </label>
<textarea class="form-control m-input" id="other-desc" rows="4" name="other_desc">{{ obj.getOtherDescription }}</textarea>
<div class="form-control-feedback hide" data-field="other_desc"></div>
</div>
</div>
<div class="form-group m-form__group row no-border">
<div class="col-lg-4">
<label data-field="first_name">First Name</label>

6
utils/ticket_types/subticket_type.sql
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File diff suppressed because one or more lines are too long

6
utils/ticket_types/ticket_type.sql
View file

@ -28,7 +28,7 @@ CREATE TABLE `ticket_type` (
`code` varchar(25) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`),
KEY `ticket_type_idx` (`code`)
) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
) ENGINE=InnoDB AUTO_INCREMENT=9 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
@ -37,7 +37,7 @@ CREATE TABLE `ticket_type` (
LOCK TABLES `ticket_type` WRITE;
/*!40000 ALTER TABLE `ticket_type` DISABLE KEYS */;
INSERT INTO `ticket_type` VALUES (1,'Complaint','complaint'),(2,'Follow up','follow_up'),(3,'Inquiry','inquiry'),(4,'Others','others');
INSERT INTO `ticket_type` VALUES (1,'Complaint','complaint'),(2,'Follow up','follow_up'),(3,'Inquiry','inquiry'),(4,'Others','others'),(5,'Yokohama OP Facebook','yokohama_op_facebook'),(6,'Yokohama Twitter','yokohama_twitter'),(7,'Yokohama Instagram','yokohama_instagram'),(8,'Yokohama Carousell','yokohama_carousell');
/*!40000 ALTER TABLE `ticket_type` ENABLE KEYS */;
UNLOCK TABLES;
/*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */;
@ -50,4 +50,4 @@ UNLOCK TABLES;
/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
-- Dump completed on 2022-06-10 6:44:12
-- Dump completed on 2022-08-12 10:25:41