Add new ticket and new subticket types. #695

src/Controller/TicketController.php

@@ -251,6 +251,9 @@ class TicketController extends Controller
         $ttype_id = $req->request->get('new_ticket_type');
         $sub_ttype_id = $req->request->get('sub_ticket_type');
 
+        // get other description if any
+        $other_desc = $req->request->get('other_desc');
+
         // get source of awareness if any
         $soa_type = $req->request->get('source_of_awareness');
 
@@ -269,7 +272,8 @@ class TicketController extends Controller
             ->setDateCreate(new DateTime())
             ->setCreatedBy($this->getUser())
             ->setSourceOfAwareness($soa_type)
-            ->setRemarks($remarks);
+            ->setRemarks($remarks)
+            ->setOtherDescription($other_desc);
 
         // if assigned to customer, set association
         if ($customer_id) {
@@ -458,6 +462,9 @@ class TicketController extends Controller
         $ttype_id = $req->request->get('new_ticket_type');
         $sub_ttype_id = $req->request->get('sub_ticket_type');
 
+        // get other description if any
+        $other_desc = $req->request->get('other_desc');
+
         // get source of awareness if any
         $soa_type = $req->request->get('source_of_awareness');
 
@@ -474,7 +481,8 @@ class TicketController extends Controller
             ->setDetails($req->request->get('details'))
             ->setPlateNumber($req->request->get('plate_number'))
             ->setSourceOfAwareness($soa_type)
-            ->setRemarks($remarks);
+            ->setRemarks($remarks)
+            ->setOtherDescription($other_desc);
 
         // initialize error list
         $error_array = [];

src/Entity/Ticket.php

@@ -133,6 +133,12 @@ class Ticket
      */
     protected $subticket_type;
 
+    // text field for Other subticket type
+    /**
+     * @ORM\Column(type="text", nullable=true)
+     */
+    protected $other_description;
+
     public function __construct()
     {
         $this->date_create = new DateTime();
@@ -337,4 +343,15 @@ class Ticket
     {
         return $this->subticket_type;
     }
+
+    public function setOtherDescription($other_description)
+    {
+        $this->other_description = $other_description;
+        return $this;
+    }
+
+    public function getOtherDescription()
+    {
+        return $this->other_description;
+    }
 }

templates/ticket/form.html.twig

@@ -93,6 +93,13 @@
                                     <div class="form-control-feedback hide" data-field="sub_ticket_type"></div>
                                 </div>
                             </div>
+                            <div class="form-group m-form__group row no-border">
+                                <div class="col-lg-12">
+                                    <label for="other_desc" data-field="remarks"> Description </label>
+                                    <textarea class="form-control m-input" id="other-desc" rows="4" name="other_desc">{{ obj.getOtherDescription }}</textarea>
+                                    <div class="form-control-feedback hide" data-field="other_desc"></div>
+                                </div>
+                            </div>
                             <div class="form-group m-form__group row no-border">
                                 <div class="col-lg-4">
                                     <label data-field="first_name">First Name</label>

utils/ticket_types/ticket_type.sql

@@ -28,7 +28,7 @@ CREATE TABLE `ticket_type` (
   `code` varchar(25) COLLATE utf8_unicode_ci NOT NULL,
   PRIMARY KEY (`id`),
   KEY `ticket_type_idx` (`code`)
-) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
+) ENGINE=InnoDB AUTO_INCREMENT=9 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
 /*!40101 SET character_set_client = @saved_cs_client */;
 
 --
@@ -37,7 +37,7 @@ CREATE TABLE `ticket_type` (
 
 LOCK TABLES `ticket_type` WRITE;
 /*!40000 ALTER TABLE `ticket_type` DISABLE KEYS */;
-INSERT INTO `ticket_type` VALUES (1,'Complaint','complaint'),(2,'Follow up','follow_up'),(3,'Inquiry','inquiry'),(4,'Others','others');
+INSERT INTO `ticket_type` VALUES (1,'Complaint','complaint'),(2,'Follow up','follow_up'),(3,'Inquiry','inquiry'),(4,'Others','others'),(5,'Yokohama OP Facebook','yokohama_op_facebook'),(6,'Yokohama Twitter','yokohama_twitter'),(7,'Yokohama Instagram','yokohama_instagram'),(8,'Yokohama Carousell','yokohama_carousell');
 /*!40000 ALTER TABLE `ticket_type` ENABLE KEYS */;
 UNLOCK TABLES;
 /*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */;
@@ -50,4 +50,4 @@ UNLOCK TABLES;
 /*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
 /*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
 
--- Dump completed on 2022-06-10  6:44:12
+-- Dump completed on 2022-08-12 10:25:41