diff --git a/public/faq.html b/public/faq.html index 2e0cdea3..d49a91c6 100644 --- a/public/faq.html +++ b/public/faq.html @@ -44,7 +44,7 @@

Can I request for any Res-Q service if I don't have or have a weak data signal?

-

Res-Q needs a stable data connection for you to be able to request for a service and track the location of our rider. If you don't have a stable data connection, you may call our hotline at (02) 370-6686. +

Res-Q needs a stable data connection for you to be able to request for a service and track the location of our rider. If you don't have a stable data connection, you may call our hotline at (02) 8370-6686.

@@ -58,7 +58,13 @@ Yes, we accept Visa and Mastercard issued in the Philippines. How can I pay for your services/ products?

-We accept COD, local Credit Cards, Debit Cards, and ATM Cards only. +We accept COD, local credit cards, debit cards, and ATM cards for battery replacement transactions. We only accept cash payment for flat tire, refuel and overheat transactions. +

+

+Credit Card and Debit Card Payment is for Battery Sales only. +

+

+Cash only for services request.

@@ -72,7 +78,7 @@ Once you have successfully submitted your request, you will be able to see the p How do I make a follow up for my order/service?

-Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (02) 370-6686. +Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (02) 8370-6686.

@@ -93,14 +99,14 @@ Delivery for battery purchase is free of charge. Can you deliver anywhere in the Philippines?

-Not yet. Res-Q is offered initially in Metro Manila only. +Not yet. Res-Q is offered Metro Manila, Baguio City and Binan, Laguna only.

My battery was pulled out and is being recharged in an outlet. How do I follow-up when I can take my battery back?

-Please call our hotline at (02) 370-6686. +Please call our hotline at (02) 8370-6686.

@@ -109,7 +115,7 @@ Please call our hotline at (02) 370-6686. How do I contact you for questions or feedback?

-You may call our Customer Support Hotline: 02-3706686 or email us at online@motolite.com. +You may call our Customer Support Hotline: 02-83706686 or email us at online@motolite.com.