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Merge branch '676-new-ticket-types' into 'master'

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Resolve "New ticket types"

Closes #676

See merge request jankstudio/resq!790
This commit is contained in:
Kendrick Chan 2022-06-06 03:42:17 +00:00
commit 80e61bbc92
17 changed files with 1916 additions and 325 deletions
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35
config/acl.yaml
View file

@ -518,3 +518,38 @@ access_keys:
label: Update
- id: dealer.delete
label: Delete
- id: database
label: Database Access
acls:
- id: database.menu
label: Menu
- id: ticket_type
label: Ticket Type Access
acls:
- id: ticket_type.menu
label: Menu
- id: ticket_type.list
label: List
- id: ticket_type.add
label: Add
- id: ticket_type.update
label: Update
- id: ticket_type.delete
label: Delete
- id: subticket_type
label: Sub Ticket Type Access
acls:
- id: subticket_type.menu
label: Menu
- id: subticket_type.list
label: List
- id: subticket_type.add
label: Add
- id: subticket_type.update
label: Update
- id: subticket_type.delete
label: Delete

13
config/menu.yaml
View file

@ -224,3 +224,16 @@ main_menu:
acl: analytics.forecast
label: Forecasting
parent: analytics
- id: database
acl: database.menu
label: Database
icon: fa fa-database
- id: ticket_type_list
acl: ticket_type.menu
label: Ticket Types
parent: database
- id: subticket_type_list
acl: subticket_type.menu
label: Sub Ticket Types
parent: database

35
config/routes/subticket_type.yaml Normal file
View file

@ -0,0 +1,35 @@
subticket_type_list:
path: /subticket-types
controller: App\Controller\SubTicketTypeController::index
methods: [GET]
subticket_type_rows:
path: /subticket-types/rowdata
controller: App\Controller\SubTicketTypeController::datatableRows
methods: [POST]
subticket_type_add_form:
path: /subticket-types/newform
controller: App\Controller\SubTicketTypeController::addForm
methods: [GET]
subticket_type_add_submit:
path: /subticket-types
controller: App\Controller\SubTicketTypeController::addSubmit
methods: [POST]
subticket_type_update_form:
path: /subticket-types/{id}
controller: App\Controller\SubTicketTypeController::updateForm
methods: [GET]
subticket_type_update_submit:
path: /subticket-types/{id}
controller: App\Controller\SubTicketTypeController::updateSubmit
methods: [POST]
subticket_type_delete:
path: /subticket-types/{id}
controller: App\Controller\SubTicketTypeController::deleteSubmit
methods: [DELETE]

35
config/routes/ticket_type.yaml Normal file
View file

@ -0,0 +1,35 @@
ticket_type_list:
path: /ticket-types
controller: App\Controller\TicketTypeController::index
methods: [GET]
ticket_type_rows:
path: /ticket-types/rowdata
controller: App\Controller\TicketTypeController::datatableRows
methods: [POST]
ticket_type_add_form:
path: /ticket-types/newform
controller: App\Controller\TicketTypeController::addForm
methods: [GET]
ticket_type_add_submit:
path: /ticket-types
controller: App\Controller\TicketTypeController::addSubmit
methods: [POST]
ticket_type_update_form:
path: /ticket-types/{id}
controller: App\Controller\TicketTypeController::updateForm
methods: [GET]
ticket_type_update_submit:
path: /ticket-types/{id}
controller: App\Controller\TicketTypeController::updateSubmit
methods: [POST]
ticket_type_delete:
path: /ticket-types/{id}
controller: App\Controller\TicketTypeController::deleteSubmit
methods: [DELETE]

276
src/Controller/SubTicketTypeController.php Normal file
View file

@ -0,0 +1,276 @@
<?php
namespace App\Controller;
use App\Entity\SubTicketType;
use App\Entity\TicketType;
use Doctrine\ORM\Query;
use Doctrine\ORM\QueryBuilder;
use Doctrine\ORM\EntityManagerInterface;
use Symfony\Component\HttpFoundation\Request;
use Symfony\Component\HttpFoundation\Response;
use Symfony\Component\Validator\Validator\ValidatorInterface;
use Symfony\Bundle\FrameworkBundle\Controller\Controller;
use Sensio\Bundle\FrameworkExtraBundle\Configuration\ParamConverter;
use Sensio\Bundle\FrameworkExtraBundle\Configuration\IsGranted;
use Catalyst\MenuBundle\Annotation\Menu;
class SubTicketTypeController extends Controller
{
/**
* @Menu(selected="subticket_type_list")
* @IsGranted("subticket_type.list")
*/
public function index()
{
return $this->render('subticket-type/list.html.twig');
}
/**
* @IsGranted("subticket_type.list")
*/
public function datatableRows(Request $req)
{
// get query builder
$qb = $this->getDoctrine()
->getRepository(SubTicketType::class)
->createQueryBuilder('q');
// get datatable params
$datatable = $req->request->get('datatable');
// count total records
$tquery = $qb->select('COUNT(q)');
$this->setQueryFilters($datatable, $tquery);
$total = $tquery->getQuery()
->getSingleScalarResult();
// get current page number
$page = $datatable['pagination']['page'] ?? 1;
$perpage = $datatable['pagination']['perpage'];
$offset = ($page - 1) * $perpage;
// add metadata
$meta = [
'page' => $page,
'perpage' => $perpage,
'pages' => ceil($total / $perpage),
'total' => $total,
'sort' => 'asc',
'field' => 'id'
];
// build query
$query = $qb->select('q');
$this->setQueryFilters($datatable, $query);
// check if sorting is present, otherwise use default
if (isset($datatable['sort']['field']) && !empty($datatable['sort']['field'])) {
$order = $datatable['sort']['sort'] ?? 'asc';
$query->orderBy('q.' . $datatable['sort']['field'], $order);
} else {
$query->orderBy('q.id', 'asc');
}
// get rows for this page
$obj_rows = $query->setFirstResult($offset)
->setMaxResults($perpage)
->getQuery()
->getResult();
// process rows
$rows = [];
foreach ($obj_rows as $orow) {
// add row data
$row['id'] = $orow->getID();
$row['name'] = $orow->getName();
// add row metadata
$row['meta'] = [
'update_url' => '',
'delete_url' => ''
];
// add crud urls
if ($this->isGranted('subticket_type.update'))
$row['meta']['update_url'] = $this->generateUrl('subticket_type_update_form', ['id' => $row['id']]);
if ($this->isGranted('subticket_type.delete'))
$row['meta']['delete_url'] = $this->generateUrl('subticket_type_delete', ['id' => $row['id']]);
$rows[] = $row;
}
// response
return $this->json([
'meta' => $meta,
'data' => $rows
]);
}
/**
* @Menu(selected="subticket_type.list")
* @IsGranted("subticket_type.add")
*/
public function addForm(EntityManagerInterface $em)
{
$subticket_type = new SubTicketType();
$params = [
'subticket_type' => $subticket_type,
'mode' => 'create',
'sets' => $this->generateFormSets($em),
];
// response
return $this->render('subticket-type/form.html.twig', $params);
}
/**
* @IsGranted("subticket_type.add")
*/
public function addSubmit(Request $req, EntityManagerInterface $em, ValidatorInterface $validator)
{
$subticket_type = new SubTicketType();
$this->setObject($subticket_type, $req, $em);
// validate
$errors = $validator->validate($subticket_type);
// initialize error list
$error_array = [];
// add errors to list
foreach ($errors as $error) {
$error_array[$error->getPropertyPath()] = $error->getMessage();
}
// check if any errors were found
if (!empty($error_array)) {
// return validation failure response
return $this->json([
'success' => false,
'errors' => $error_array
], 422);
}
// validated! save the entity
$em->persist($subticket_type);
$em->flush();
// return successful response
return $this->json([
'success' => 'Changes have been saved!'
]);
}
/**
* @Menu(selected="subticket_type_list")
* @ParamConverter("subticket_type", class="App\Entity\SubTicketType")
* @IsGranted("subticket_type.update")
*/
public function updateForm($id, EntityManagerInterface $em, SubTicketType $subticket_type)
{
$params = [
'subticket_type' => $subticket_type,
'mode' => 'update',
'sets' => $this->generateFormSets($em),
];
// response
return $this->render('subticket-type/form.html.twig', $params);
}
/**
* @ParamConverter("subticket_type", class="App\Entity\SubTicketType")
* @IsGranted("subticket_type.update")
*/
public function updateSubmit(Request $req, EntityManagerInterface $em, ValidatorInterface $validator, SubTicketType $subticket_type)
{
$this->setObject($subticket_type, $req, $em);
// validate
$errors = $validator->validate($subticket_type);
// initialize error list
$error_array = [];
// add errors to list
foreach ($errors as $error) {
$error_array[$error->getPropertyPath()] = $error->getMessage();
}
// check if any errors were found
if (!empty($error_array)) {
// return validation failure response
return $this->json([
'success' => false,
'errors' => $error_array
], 422);
}
// validated! save the entity
$em->flush();
// return successful response
return $this->json([
'success' => 'Changes have been saved!'
]);
}
/**
* @ParamConverter("subticket_type", class="App\Entity\SubTicketType")
* @IsGranted("subticket_type.update")
*/
public function deleteSubmit(EntityManagerInterface $em, SubTicketType $subticket_type)
{
// delete this object
$em->remove($subticket_type);
$em->flush();
// response
$response = new Response();
$response->setStatusCode(Response::HTTP_OK);
$response->send();
}
protected function setObject(SubTicketType $obj, Request $req, EntityManagerInterface $em)
{
// get the ticket type id
$ttype_id = $req->request->get('ticket_type_id', 0);
$ttype = $em->getRepository(TicketType::class)->find($ttype_id);
// set and save values
$obj->setName($req->request->get('name'))
->setTicketType($ttype);
}
protected function generateFormSets(EntityManagerInterface $em)
{
// get ticket types
$ttypes = $em->getRepository(TicketType::class)->findBy([], ['name' => 'asc']);
$ttypes_set = [];
foreach ($ttypes as $ttype)
{
$ttypes_set[$ttype->getID()] = $ttype->getName();
}
return [
'ticket_types' => $ttypes_set,
];
}
protected function setQueryFilters($datatable, QueryBuilder $query)
{
if (isset($datatable['query']['data-rows-search']) && !empty($datatable['query']['data-rows-search'])) {
$query->where('q.name LIKE :filter')
->setParameter('filter', '%' . $datatable['query']['data-rows-search'] . '%');
}
}
}

116
src/Controller/TicketController.php
View file

@ -9,8 +9,11 @@ use App\Ramcar\SourceOfAwareness;
use App\Entity\Ticket;
use App\Entity\Customer;
use App\Entity\JobOrder;
use App\Entity\TicketType as NewTicketType;
use App\Entity\SubTicketType;
use Doctrine\ORM\Query;
use Doctrine\ORM\EntityManagerInterface;
use Symfony\Component\HttpFoundation\Request;
use Symfony\Component\HttpFoundation\Response;
use Symfony\Component\Validator\Validator\ValidatorInterface;
@ -128,7 +131,7 @@ class TicketController extends Controller
/**
* @Menu(selected="ticket_list")
*/
public function addForm(Request $req, $customer_id, $job_order_id)
public function addForm(Request $req, EntityManagerInterface $em, $customer_id, $job_order_id)
{
$this->denyAccessUnlessGranted('ticket.add', null, 'No access.');
@ -140,7 +143,6 @@ class TicketController extends Controller
// get customer data
if ($customer_id) {
$em = $this->getDoctrine()->getManager();
$customer = $em->getRepository(Customer::class)->find($customer_id);
// make sure this row exists
@ -176,6 +178,8 @@ class TicketController extends Controller
$params['redirect_url'] = $this->generateUrl('ticket_list');
$params['soa_types'] = SourceOfAwareness::getCollection();
$params['sets'] = $this->generateFormSets($em);
// set redirect url
if ($customer)
{
@ -236,12 +240,16 @@ class TicketController extends Controller
$obj = new Ticket();
// get ticket type
$ticket_type = $req->request->get('ticket_type');
$other_ticket_type = '';
//$ticket_type = $req->request->get('ticket_type');
//$other_ticket_type = '';
if ($ticket_type == TicketType::OTHER) {
$other_ticket_type = $req->request->get('other_ticket_type');
}
//if ($ticket_type == TicketType::OTHER) {
// $other_ticket_type = $req->request->get('other_ticket_type');
//}
// get the "new" ticket type
$ttype_id = $req->request->get('new_ticket_type');
$sub_ttype_id = $req->request->get('sub_ticket_type');
// get source of awareness if any
$soa_type = $req->request->get('source_of_awareness');
@ -254,8 +262,8 @@ class TicketController extends Controller
->setLastName($last_name)
->setContactNumber($contact_num)
->setStatus($req->request->get('status'))
->setTicketType($ticket_type)
->setOtherTicketType($other_ticket_type)
//->setTicketType($ticket_type)
//->setOtherTicketType($other_ticket_type)
->setDetails($req->request->get('details'))
->setPlateNumber($req->request->get('plate_number'))
->setDateCreate(new DateTime())
@ -280,9 +288,21 @@ class TicketController extends Controller
$errors = $validator->validate($obj);
// custom validation for other ticket type
if ($ticket_type == TicketType::OTHER && empty($other_ticket_type)) {
$error_array['other_ticket_type'] = 'Ticket type not specified.';
}
//if ($ticket_type == TicketType::OTHER && empty($other_ticket_type)) {
// $error_array['other_ticket_type'] = 'Ticket type not specified.';
//}
// get ticket and sub ticket type objects
$ttype = $em->getRepository(NewTicketType::class)->find($ttype_id);
if (empty($ttype))
$error_array['new_ticket_type'] = 'Ticket type not specified.';
$sub_ttype = $em->getRepository(SubTicketType::class)->find($sub_ttype_id);
if (empty($sub_ttype))
$error_array['sub_ticket_type'] = 'Sub ticket type not specified.';
// set the ticket type and sub ticket type for ticket
$obj->setNewTicketType($ttype)
->setSubTicketType($sub_ttype);
// add errors to list
foreach ($errors as $error) {
@ -311,22 +331,19 @@ class TicketController extends Controller
/**
* @Menu(selected="ticket_list")
*/
public function updateForm(Request $req, $id)
public function updateForm(Request $req, $id, EntityManagerInterface $em)
{
$this->denyAccessUnlessGranted('ticket.update', null, 'No access.');
$params['mode'] = 'update';
// get row data
$em = $this->getDoctrine()->getManager();
$obj = $em->getRepository(Ticket::class)->find($id);
// make sure this row exists
if (empty($obj))
throw $this->createNotFoundException('The item does not exist');
// $em = $this->getDoctrine()->getManager();
$customer = $obj->getCustomer();
$job_order = $obj->getJobOrder();
@ -339,6 +356,8 @@ class TicketController extends Controller
$params['redirect_url'] = $this->generateUrl('ticket_list');
$params['soa_types'] = SourceOfAwareness::getCollection();
$params['sets'] = $this->generateFormSets($em);
// set redirect url
if ($customer)
{
@ -428,12 +447,16 @@ class TicketController extends Controller
}
// get ticket type
$ticket_type = $req->request->get('ticket_type');
$other_ticket_type = '';
//$ticket_type = $req->request->get('ticket_type');
//$other_ticket_type = '';
if ($ticket_type == TicketType::OTHER) {
$other_ticket_type = $req->request->get('other_ticket_type');
}
//if ($ticket_type == TicketType::OTHER) {
// $other_ticket_type = $req->request->get('other_ticket_type');
//}
// get the "new" ticket type
$ttype_id = $req->request->get('new_ticket_type');
$sub_ttype_id = $req->request->get('sub_ticket_type');
// get source of awareness if any
$soa_type = $req->request->get('source_of_awareness');
@ -446,8 +469,8 @@ class TicketController extends Controller
->setLastName($last_name)
->setContactNumber($contact_num)
->setStatus($req->request->get('status'))
->setTicketType($ticket_type)
->setOtherTicketType($other_ticket_type)
//->setTicketType($ticket_type)
//->setOtherTicketType($other_ticket_type)
->setDetails($req->request->get('details'))
->setPlateNumber($req->request->get('plate_number'))
->setSourceOfAwareness($soa_type)
@ -460,9 +483,21 @@ class TicketController extends Controller
$errors = $validator->validate($obj);
// custom validation for other ticket type
if ($ticket_type == TicketType::OTHER && empty($other_ticket_type)) {
$error_array['other_ticket_type'] = 'Ticket type not specified.';
}
//if ($ticket_type == TicketType::OTHER && empty($other_ticket_type)) {
// $error_array['other_ticket_type'] = 'Ticket type not specified.';
//}
// get ticket and sub ticket type objects
$ttype = $em->getRepository(NewTicketType::class)->find($ttype_id);
if (empty($ttype))
$error_array['new_ticket_type'] = 'Ticket type not specified.';
$sub_ttype = $em->getRepository(SubTicketType::class)->find($sub_ttype_id);
if (empty($sub_ttype))
$error_array['sub_ticket_type'] = 'Sub ticket type not specified.';
// set the ticket type and sub ticket type for ticket
$obj->setNewTicketType($ttype)
->setSubTicketType($sub_ttype);
// add errors to list
foreach ($errors as $error) {
@ -508,6 +543,35 @@ class TicketController extends Controller
$response->send();
}
protected function generateFormSets(EntityManagerInterface $em)
{
// get ticket types
$ttypes = $em->getRepository(NewTicketType::class)->findBy([], ['name' => 'asc']);
$ttypes_set = [];
foreach ($ttypes as $ttype)
{
$ttypes_set[$ttype->getID()] = $ttype->getName();
}
// get sub ticket types
$sub_ttypes = $em->getRepository(SubTicketType::class)->findBy([], ['name' => 'asc']);
$sub_ttypes_set = [];
foreach ($sub_ttypes as $sub_ttype)
{
$sub_ttypes_set[] = [
'id' => $sub_ttype->getID(),
'name' => $sub_ttype->getName(),
'ticket_type_id' => $sub_ttype->getTicketType()->getID(),
];
}
return [
'new_ticket_types' => $ttypes_set,
'sub_ticket_types' => $sub_ttypes_set,
];
}
// check if datatable filter is present and append to query
protected function setQueryFilters($datatable, &$query, $qb) {
if (isset($datatable['query']['data-rows-search']) && !empty($datatable['query']['data-rows-search'])) {

254
src/Controller/TicketTypeController.php Normal file
View file

@ -0,0 +1,254 @@
<?php
namespace App\Controller;
use App\Entity\TicketType;
use Doctrine\ORM\Query;
use Doctrine\ORM\QueryBuilder;
use Doctrine\ORM\EntityManagerInterface;
use Symfony\Component\HttpFoundation\Request;
use Symfony\Component\HttpFoundation\Response;
use Symfony\Component\Validator\Validator\ValidatorInterface;
use Symfony\Bundle\FrameworkBundle\Controller\Controller;
use Sensio\Bundle\FrameworkExtraBundle\Configuration\ParamConverter;
use Sensio\Bundle\FrameworkExtraBundle\Configuration\IsGranted;
use Catalyst\MenuBundle\Annotation\Menu;
class TicketTypeController extends Controller
{
/**
* @Menu(selected="ticket_type_list")
* @IsGranted("ticket_type.list")
*/
public function index()
{
$this->denyAccessUnlessGranted('ticket_type.list', null, 'No access.');
return $this->render('ticket-type/list.html.twig');
}
/**
* @IsGranted("ticket_type.list")
*/
public function datatableRows(Request $req)
{
// get query builder
$qb = $this->getDoctrine()
->getRepository(TicketType::class)
->createQueryBuilder('q');
// get datatable params
$datatable = $req->request->get('datatable');
// count total records
$tquery = $qb->select('COUNT(q)');
$this->setQueryFilters($datatable, $tquery);
$total = $tquery->getQuery()
->getSingleScalarResult();
// get current page number
$page = $datatable['pagination']['page'] ?? 1;
$perpage = $datatable['pagination']['perpage'];
$offset = ($page - 1) * $perpage;
// add metadata
$meta = [
'page' => $page,
'perpage' => $perpage,
'pages' => ceil($total / $perpage),
'total' => $total,
'sort' => 'asc',
'field' => 'id'
];
// build query
$query = $qb->select('q');
$this->setQueryFilters($datatable, $query);
// check if sorting is present, otherwise use default
if (isset($datatable['sort']['field']) && !empty($datatable['sort']['field'])) {
$order = $datatable['sort']['sort'] ?? 'asc';
$query->orderBy('q.' . $datatable['sort']['field'], $order);
} else {
$query->orderBy('q.id', 'asc');
}
// get rows for this page
$obj_rows = $query->setFirstResult($offset)
->setMaxResults($perpage)
->getQuery()
->getResult();
// process rows
$rows = [];
foreach ($obj_rows as $orow) {
// add row data
$row['id'] = $orow->getID();
$row['name'] = $orow->getName();
// add row metadata
$row['meta'] = [
'update_url' => '',
'delete_url' => ''
];
// add crud urls
if ($this->isGranted('ticket_type.update'))
$row['meta']['update_url'] = $this->generateUrl('ticket_type_update_form', ['id' => $row['id']]);
if ($this->isGranted('ticket_type.delete'))
$row['meta']['delete_url'] = $this->generateUrl('ticket_type_delete', ['id' => $row['id']]);
$rows[] = $row;
}
// response
return $this->json([
'meta' => $meta,
'data' => $rows
]);
}
/**
* @Menu(selected="ticket_type.list")
* @IsGranted("ticket_type.add")
*/
public function addForm()
{
$ticket_type = new TicketType();
$params = [
'ticket_type' => $ticket_type,
'mode' => 'create',
];
// response
return $this->render('ticket-type/form.html.twig', $params);
}
/**
* @IsGranted("ticket_type.add")
*/
public function addSubmit(Request $req, EntityManagerInterface $em, ValidatorInterface $validator)
{
$ticket_type = new TicketType();
$this->setObject($ticket_type, $req);
// validate
$errors = $validator->validate($ticket_type);
// initialize error list
$error_array = [];
// add errors to list
foreach ($errors as $error) {
$error_array[$error->getPropertyPath()] = $error->getMessage();
}
// check if any errors were found
if (!empty($error_array)) {
// return validation failure response
return $this->json([
'success' => false,
'errors' => $error_array
], 422);
}
// validated! save the entity
$em->persist($ticket_type);
$em->flush();
// return successful response
return $this->json([
'success' => 'Changes have been saved!'
]);
}
/**
* @Menu(selected="ticket_type_list")
* @ParamConverter("ticket_type", class="App\Entity\TicketType")
* @IsGranted("ticket_type.update")
*/
public function updateForm($id, EntityManagerInterface $em, TicketType $ticket_type)
{
$params = [];
$params['ticket_type'] = $ticket_type;
$params['mode'] = 'update';
// response
return $this->render('ticket-type/form.html.twig', $params);
}
/**
* @ParamConverter("ticket_type", class="App\Entity\TicketType")
* @IsGranted("ticket_type.update")
*/
public function updateSubmit(Request $req, EntityManagerInterface $em, ValidatorInterface $validator, TicketType $ticket_type)
{
$this->setObject($ticket_type, $req);
// validate
$errors = $validator->validate($ticket_type);
// initialize error list
$error_array = [];
// add errors to list
foreach ($errors as $error) {
$error_array[$error->getPropertyPath()] = $error->getMessage();
}
// check if any errors were found
if (!empty($error_array)) {
// return validation failure response
return $this->json([
'success' => false,
'errors' => $error_array
], 422);
}
// validated! save the entity
$em->flush();
// return successful response
return $this->json([
'success' => 'Changes have been saved!'
]);
}
/**
* @ParamConverter("ticket_type", class="App\Entity\TicketType")
* @IsGranted("ticket_type.update")
*/
public function deleteSubmit(EntityManagerInterface $em, TicketType $ticket_type)
{
// delete this object
$em->remove($ticket_type);
$em->flush();
// response
$response = new Response();
$response->setStatusCode(Response::HTTP_OK);
$response->send();
}
protected function setObject(TicketType $obj, Request $req)
{
// set and save values
$obj->setName($req->request->get('name'));
}
protected function setQueryFilters($datatable, QueryBuilder $query)
{
if (isset($datatable['query']['data-rows-search']) && !empty($datatable['query']['data-rows-search'])) {
$query->where('q.name LIKE :filter')
->setParameter('filter', '%' . $datatable['query']['data-rows-search'] . '%');
}
}
}

63
src/Entity/SubTicketType.php Normal file
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@ -0,0 +1,63 @@
<?php
namespace App\Entity;
use Doctrine\ORM\Mapping as ORM;
use Symfony\Component\Validator\Constraints as Assert;
/**
* @ORM\Entity
* @ORM\Table(name="subticket_type")
*/
class SubTicketType
{
// unique id
/**
* @ORM\Id
* @ORM\Column(type="integer")
* @ORM\GeneratedValue(strategy="AUTO")
*/
protected $id;
// name
/**
* @ORM\Column(type="string", length=80)
* @Assert\NotBlank()
*/
protected $name;
// ticket type
/**
* @ORM\ManyToOne(targetEntity="TicketType")
* @ORM\JoinColumn(name="ticket_type_id", referencedColumnName="id", nullable=true)
*/
protected $ticket_type;
public function getID()
{
return $this->id;
}
public function setName($name)
{
$this->name = $name;
return $this;
}
public function getName()
{
return $this->name;
}
public function setTicketType(TicketType $ticket_type)
{
$this->ticket_type = $ticket_type;
return $this;
}
public function getTicketType()
{
return $this->ticket_type;
}
}

44
src/Entity/Ticket.php
View file

@ -2,7 +2,7 @@
namespace App\Entity;
use App\Ramcar\TicketType;
use App\Ramcar\TicketType as LegacyTicketType;
use App\Ramcar\TicketStatus;
use Doctrine\ORM\Mapping as ORM;
use Doctrine\Common\Collections\ArrayCollection;
@ -44,8 +44,7 @@ class Ticket
// ticket type
/**
* @ORM\Column(type="string", length=15)
* @Assert\NotBlank()
* @ORM\Column(type="string", length=15, nullable=true)
*/
protected $ticket_type;
@ -120,6 +119,20 @@ class Ticket
*/
protected $remarks;
// new ticket type
/**
* @ORM\ManyToOne(targetEntity="TicketType", inversedBy="tickets")
* @ORM\JoinColumn(name="ticket_type_id", referencedColumnName="id", nullable=true)
*/
protected $new_ticket_type;
// sub ticket type
/**
* @ORM\ManyToOne(targetEntity="SubTicketType", inversedBy="subtickets")
* @ORM\JoinColumn(name="subticket_type_id", referencedColumnName="id", nullable=true)
*/
protected $subticket_type;
public function __construct()
{
$this->date_create = new DateTime();
@ -182,10 +195,10 @@ class Ticket
public function getTicketTypeText()
{
if ($this->ticket_type == TicketType::OTHER) {
if ($this->ticket_type == LegacyTicketType::OTHER) {
return $this->other_ticket_type;
} else {
$types = TicketType::getCollection();
$types = LegacyTicketType::getCollection();
return $types[$this->ticket_type] ?? "";
}
}
@ -300,4 +313,25 @@ class Ticket
return $this->remarks;
}
public function setNewTicketType(TicketType $new_ticket_type = null)
{
$this->new_ticket_type = $new_ticket_type;
return $this;
}
public function getNewTicketType()
{
return $this->new_ticket_type;
}
public function setSubTicketType(SubTicketType $subticket_type = null)
{
$this->subticket_type = $subticket_type;
return $this;
}
public function getSubTicketType()
{
return $this->subticket_type;
}
}

45
src/Entity/TicketType.php Normal file
View file

@ -0,0 +1,45 @@
<?php
namespace App\Entity;
use Doctrine\ORM\Mapping as ORM;
use Symfony\Component\Validator\Constraints as Assert;
/**
* @ORM\Entity
* @ORM\Table(name="ticket_type")
* })
*/
class TicketType
{
// unique id
/**
* @ORM\Id
* @ORM\Column(type="integer")
* @ORM\GeneratedValue(strategy="AUTO")
*/
protected $id;
/**
* @ORM\Column(type="string", length=25)a
* @Assert\NotBlank()
*/
protected $name;
public function getID()
{
return $this->id;
}
public function setName($name)
{
$this->name = $name;
return $this;
}
public function getName()
{
return $this->name;
}
}

150
templates/subticket-type/form.html.twig Normal file
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@ -0,0 +1,150 @@
{% extends 'base.html.twig' %}
{% block body %}
<!-- BEGIN: Subheader -->
<div class="m-subheader">
<div class="d-flex align-items-center">
<div class="mr-auto">
<h3 class="m-subheader__title">Sub Ticket Types</h3>
</div>
</div>
</div>
<!-- END: Subheader -->
<div class="m-content">
<!--Begin::Section-->
<div class="row">
<div class="col-xl-6">
<div class="m-portlet m-portlet--mobile">
<div class="m-portlet__head">
<div class="m-portlet__head-caption">
<div class="m-portlet__head-title">
<span class="m-portlet__head-icon">
<i class="la la-industry"></i>
</span>
<h3 class="m-portlet__head-text">
{% if mode == 'update' %}
Edit Sub Ticket Type
<small>{{ subticket_type.getName() }}</small>
{% else %}
New Sub Ticket Type
{% endif %}
</h3>
</div>
</div>
</div>
<form id="row-form" class="m-form m-form--fit m-form--label-align-right m-form--group-seperator-dashed" method="post" action="{{ mode == 'update' ? url('subticket_type_update_submit', {'id': subticket_type.getId()}) : url('subticket_type_add_submit') }}">
<div class="m-portlet__body">
<div class="form-group m-form__group row no-border">
<label class="col-lg-3 col-form-label" data-field="name">
Name:
</label>
<div class="col-lg-9">
<input type="text" name="name" class="form-control m-input" value="{{ subticket_type.getName() }}">
<div class="form-control-feedback hide" data-field="name"></div>
</div>
</div>
<div class="form-group m-form__group row">
<label class="col-lg-3 col-form-label" data-field="name">
Ticket Type:
</label>
<div class="col-lg-9">
<select class="form-control m-input" id="ticket-type" name="ticket_type_id">
{% for id, label in sets.ticket_types %}
{% if subticket_type.getTicketType %}
<option value="{{ id }}"{{ subticket_type.getTicketType.getID == id ? ' selected' }}>{{ label }}</option>
{% else %}
<option value="{{ id }}">{{ label }}</option>
{% endif %}
{% endfor %}
</select>
<div class="form-control-feedback hide" data-field="ticket_type_id"></div>
</div>
</div>
</div>
<div class="m-portlet__foot m-portlet__foot--fit">
<div class="m-form__actions m-form__actions--solid m-form__actions--right">
<div class="row">
<div class="col-lg-12">
<button type="submit" class="btn btn-success">Submit</button>
<a href="{{ url('subticket_type_list') }}" class="btn btn-secondary">Back</a>
</div>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
</div>
{% endblock %}
{% block scripts %}
<script>
$(function() {
$("#row-form").submit(function(e) {
var form = $(this);
e.preventDefault();
$.ajax({
method: "POST",
url: form.prop('action'),
data: form.serialize()
}).done(function(response) {
// remove all error classes
removeErrors();
swal({
title: 'Done!',
text: 'Your changes have been saved!',
type: 'success',
onClose: function() {
window.location.href = "{{ url('subticket_type_list') }}";
}
});
}).fail(function(response) {
if (response.status == 422) {
var errors = response.responseJSON.errors;
var firstfield = false;
// remove all error classes first
removeErrors();
// display errors contextually
$.each(errors, function(field, msg) {
var formfield = $("[name='" + field + "']");
var label = $("label[data-field='" + field + "']");
var msgbox = $(".form-control-feedback[data-field='" + field + "']");
// add error classes to bad fields
formfield.addClass('form-control-danger');
label.addClass('has-danger');
msgbox.html(msg).addClass('has-danger').removeClass('hide');
// check if this field comes first in DOM
var domfield = formfield.get(0);
if (!firstfield || (firstfield && firstfield.compareDocumentPosition(domfield) === 2)) {
firstfield = domfield;
}
});
// focus on first bad field
firstfield.focus();
// scroll to above that field to make it visible
$('html, body').animate({
scrollTop: $(firstfield).offset().top - 200
}, 100);
}
});
});
// remove all error classes
function removeErrors() {
$(".form-control-danger").removeClass('form-control-danger');
$("[data-field]").removeClass('has-danger');
$(".form-control-feedback[data-field]").addClass('hide');
}
});
</script>
{% endblock %}

146
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@ -0,0 +1,146 @@
{% extends 'base.html.twig' %}
{% block body %}
<!-- BEGIN: Subheader -->
<div class="m-subheader">
<div class="d-flex align-items-center">
<div class="mr-auto">
<h3 class="m-subheader__title">
Sub Ticket Types
</h3>
</div>
</div>
</div>
<!-- END: Subheader -->
<div class="m-content">
<!--Begin::Section-->
<div class="row">
<div class="col-xl-12">
<div class="m-portlet m-portlet--mobile">
<div class="m-portlet__body">
<div class="m-form m-form--label-align-right m--margin-top-20 m--margin-bottom-30">
<div class="row align-items-center">
<div class="col-xl-8 order-2 order-xl-1">
<div class="form-group m-form__group row align-items-center">
<div class="col-md-4">
<div class="m-input-icon m-input-icon--left">
<input type="text" class="form-control m-input m-input--solid" placeholder="Search..." id="data-rows-search">
<span class="m-input-icon__icon m-input-icon__icon--left">
<span><i class="la la-search"></i></span>
</span>
</div>
</div>
</div>
</div>
<div class="col-xl-4 order-1 order-xl-2 m--align-right">
<a href="{{ url('subticket_type_add_form') }}" class="btn btn-focus m-btn m-btn--custom m-btn--icon m-btn--air m-btn--pill">
<span>
<i class="la la-industry"></i>
<span>New Sub Ticket Type</span>
</span>
</a>
<div class="m-separator m-separator--dashed d-xl-none"></div>
</div>
</div>
</div>
<!--begin: Datatable -->
<div id="data-rows"></div>
<!--end: Datatable -->
</div>
</div>
</div>
</div>
</div>
{% endblock %}
{% block scripts %}
<script>
$(function() {
var options = {
data: {
type: 'remote',
source: {
read: {
url: '{{ url("subticket_type_rows") }}',
method: 'POST'
}
},
saveState: {
cookie: false,
webstorage: false
},
pageSize: 10,
serverPaging: true,
serverFiltering: true,
serverSorting: true
},
layout: {
scroll: true
},
columns: [
{
field: 'id',
title: 'ID',
width: 30
},
{
field: 'name',
title: 'Name'
},
{
field: 'Actions',
width: 110,
title: 'Actions',
sortable: false,
overflow: 'visible',
template: function (row, index, datatable) {
var actions = '';
if (row.meta.update_url != '') {
actions += '<a href="' + row.meta.update_url + '" class="m-portlet__nav-link btn m-btn m-btn--hover-accent m-btn--icon m-btn--icon-only m-btn--pill btn-edit" data-id="' + row.name + '" title="Edit"><i class="la la-edit"></i></a>';
}
if (row.meta.delete_url != '') {
actions += '<a href="' + row.meta.delete_url + '" class="m-portlet__nav-link btn m-btn m-btn--hover-danger m-btn--icon m-btn--icon-only m-btn--pill btn-delete" data-id="' + row.name + '" title="Delete"><i class="la la-trash"></i></a>';
}
return actions;
},
}
],
search: {
onEnter: false,
input: $('#data-rows-search'),
delay: 400
}
};
var table = $("#data-rows").mDatatable(options);
$(document).on('click', '.btn-delete', function(e) {
var url = $(this).prop('href');
var id = $(this).data('id');
var btn = $(this);
e.preventDefault();
swal({
title: 'Confirmation',
html: 'Are you sure you want to delete <strong>' + id + '</strong>?',
type: 'warning',
showCancelButton: true
}).then((result) => {
if (result.value) {
$.ajax({
method: "DELETE",
url: url
}).done(function(response) {
table.row(btn.parents('tr')).remove();
table.reload();
});
}
});
});
});
</script>
{% endblock %}

133
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@ -0,0 +1,133 @@
{% extends 'base.html.twig' %}
{% block body %}
<!-- BEGIN: Subheader -->
<div class="m-subheader">
<div class="d-flex align-items-center">
<div class="mr-auto">
<h3 class="m-subheader__title">Ticket Types</h3>
</div>
</div>
</div>
<!-- END: Subheader -->
<div class="m-content">
<!--Begin::Section-->
<div class="row">
<div class="col-xl-6">
<div class="m-portlet m-portlet--mobile">
<div class="m-portlet__head">
<div class="m-portlet__head-caption">
<div class="m-portlet__head-title">
<span class="m-portlet__head-icon">
<i class="la la-industry"></i>
</span>
<h3 class="m-portlet__head-text">
{% if mode == 'update' %}
Edit Ticket Type
<small>{{ ticket_type.getName() }}</small>
{% else %}
New Ticket Type
{% endif %}
</h3>
</div>
</div>
</div>
<form id="row-form" class="m-form m-form--fit m-form--label-align-right m-form--group-seperator-dashed" method="post" action="{{ mode == 'update' ? url('ticket_type_update_submit', {'id': ticket_type.getId()}) : url('ticket_type_add_submit') }}">
<div class="m-portlet__body">
<div class="form-group m-form__group row">
<label class="col-lg-3 col-form-label" data-field="name">
Name:
</label>
<div class="col-lg-9">
<input type="text" name="name" class="form-control m-input" value="{{ ticket_type.getName() }}">
<div class="form-control-feedback hide" data-field="name"></div>
</div>
</div>
</div>
<div class="m-portlet__foot m-portlet__foot--fit">
<div class="m-form__actions m-form__actions--solid m-form__actions--right">
<div class="row">
<div class="col-lg-12">
<button type="submit" class="btn btn-success">Submit</button>
<a href="{{ url('ticket_type_list') }}" class="btn btn-secondary">Back</a>
</div>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
</div>
{% endblock %}
{% block scripts %}
<script>
$(function() {
$("#row-form").submit(function(e) {
var form = $(this);
e.preventDefault();
$.ajax({
method: "POST",
url: form.prop('action'),
data: form.serialize()
}).done(function(response) {
// remove all error classes
removeErrors();
swal({
title: 'Done!',
text: 'Your changes have been saved!',
type: 'success',
onClose: function() {
window.location.href = "{{ url('ticket_type_list') }}";
}
});
}).fail(function(response) {
if (response.status == 422) {
var errors = response.responseJSON.errors;
var firstfield = false;
// remove all error classes first
removeErrors();
// display errors contextually
$.each(errors, function(field, msg) {
var formfield = $("[name='" + field + "']");
var label = $("label[data-field='" + field + "']");
var msgbox = $(".form-control-feedback[data-field='" + field + "']");
// add error classes to bad fields
formfield.addClass('form-control-danger');
label.addClass('has-danger');
msgbox.html(msg).addClass('has-danger').removeClass('hide');
// check if this field comes first in DOM
var domfield = formfield.get(0);
if (!firstfield || (firstfield && firstfield.compareDocumentPosition(domfield) === 2)) {
firstfield = domfield;
}
});
// focus on first bad field
firstfield.focus();
// scroll to above that field to make it visible
$('html, body').animate({
scrollTop: $(firstfield).offset().top - 200
}, 100);
}
});
});
// remove all error classes
function removeErrors() {
$(".form-control-danger").removeClass('form-control-danger');
$("[data-field]").removeClass('has-danger');
$(".form-control-feedback[data-field]").addClass('hide');
}
});
</script>
{% endblock %}

146
templates/ticket-type/list.html.twig Normal file
View file

@ -0,0 +1,146 @@
{% extends 'base.html.twig' %}
{% block body %}
<!-- BEGIN: Subheader -->
<div class="m-subheader">
<div class="d-flex align-items-center">
<div class="mr-auto">
<h3 class="m-subheader__title">
Ticket Types
</h3>
</div>
</div>
</div>
<!-- END: Subheader -->
<div class="m-content">
<!--Begin::Section-->
<div class="row">
<div class="col-xl-12">
<div class="m-portlet m-portlet--mobile">
<div class="m-portlet__body">
<div class="m-form m-form--label-align-right m--margin-top-20 m--margin-bottom-30">
<div class="row align-items-center">
<div class="col-xl-8 order-2 order-xl-1">
<div class="form-group m-form__group row align-items-center">
<div class="col-md-4">
<div class="m-input-icon m-input-icon--left">
<input type="text" class="form-control m-input m-input--solid" placeholder="Search..." id="data-rows-search">
<span class="m-input-icon__icon m-input-icon__icon--left">
<span><i class="la la-search"></i></span>
</span>
</div>
</div>
</div>
</div>
<div class="col-xl-4 order-1 order-xl-2 m--align-right">
<a href="{{ url('ticket_type_add_form') }}" class="btn btn-focus m-btn m-btn--custom m-btn--icon m-btn--air m-btn--pill">
<span>
<i class="la la-industry"></i>
<span>New Ticket Type</span>
</span>
</a>
<div class="m-separator m-separator--dashed d-xl-none"></div>
</div>
</div>
</div>
<!--begin: Datatable -->
<div id="data-rows"></div>
<!--end: Datatable -->
</div>
</div>
</div>
</div>
</div>
{% endblock %}
{% block scripts %}
<script>
$(function() {
var options = {
data: {
type: 'remote',
source: {
read: {
url: '{{ url("ticket_type_rows") }}',
method: 'POST'
}
},
saveState: {
cookie: false,
webstorage: false
},
pageSize: 10,
serverPaging: true,
serverFiltering: true,
serverSorting: true
},
layout: {
scroll: true
},
columns: [
{
field: 'id',
title: 'ID',
width: 30
},
{
field: 'name',
title: 'Name'
},
{
field: 'Actions',
width: 110,
title: 'Actions',
sortable: false,
overflow: 'visible',
template: function (row, index, datatable) {
var actions = '';
if (row.meta.update_url != '') {
actions += '<a href="' + row.meta.update_url + '" class="m-portlet__nav-link btn m-btn m-btn--hover-accent m-btn--icon m-btn--icon-only m-btn--pill btn-edit" data-id="' + row.name + '" title="Edit"><i class="la la-edit"></i></a>';
}
if (row.meta.delete_url != '') {
actions += '<a href="' + row.meta.delete_url + '" class="m-portlet__nav-link btn m-btn m-btn--hover-danger m-btn--icon m-btn--icon-only m-btn--pill btn-delete" data-id="' + row.name + '" title="Delete"><i class="la la-trash"></i></a>';
}
return actions;
},
}
],
search: {
onEnter: false,
input: $('#data-rows-search'),
delay: 400
}
};
var table = $("#data-rows").mDatatable(options);
$(document).on('click', '.btn-delete', function(e) {
var url = $(this).prop('href');
var id = $(this).data('id');
var btn = $(this);
e.preventDefault();
swal({
title: 'Confirmation',
html: 'Are you sure you want to delete <strong>' + id + '</strong>?',
type: 'warning',
showCancelButton: true
}).then((result) => {
if (result.value) {
$.ajax({
method: "DELETE",
url: url
}).done(function(response) {
table.row(btn.parents('tr')).remove();
table.reload();
});
}
});
});
});
</script>
{% endblock %}

63
templates/ticket/form.html.twig
View file

@ -38,10 +38,11 @@
<form id="row-form" class="m-form m-form--fit m-form--label-align-right" method="post" action="{{ mode == 'update' ? url('ticket_update_submit', {'id': obj.getId}) : url('ticket_create_submit', {'customer_id': customer ? customer.getID : false, 'job_order_id': job_order ? job_order.getID : false}) }}">
<div class="m-portlet__body">
<div class="m-form__section m-form__section--first{{ mode == 'create' ? ' m-form__section--last' }}">
{% if (mode == 'update') and (obj.getTicketType != null) %}
<div class="form-group m-form__group row no-border">
<div class="col-lg-4">
<label data-field="status">Ticket Type</label>
<select class="form-control m-input" id="ticket-type" name="ticket_type">
<label data-field="status">Legacy Ticket Type</label>
<select class="form-control m-input" id="ticket-type" name="ticket_type" disabled>
<option value=""></option>
{% for key, ticket_type in ticket_types %}
<option value="{{ key }}"{{ key == obj.getTicketType ? ' selected' }}>{{ ticket_type }}</option>
@ -50,11 +51,48 @@
<div class="form-control-feedback hide" data-field="ticket_type"></div>
</div>
<div class="col-lg-4">
<label data-field="other_ticket_type">Other Ticket Type <small>(please specify)</small></label>
<label data-field="other_ticket_type">Legacy Other Ticket Type <small>(please specify)</small></label>
<input type="text" name="other_ticket_type" id="other-ticket-type" class="form-control m-input" value="{{ obj.getOtherTicketType }}" disabled>
<div class="form-control-feedback hide" data-field="other_ticket_type"></div>
</div>
</div>
{% endif %}
<div class="form-group m-form__group row no-border">
<div class="col-lg-4">
<label data-field="status">Ticket Type</label>
<select class="form-control m-input" id="new-ticket-type" name="new_ticket_type">
<option value="">Select a ticket type</option>
{% for id, label in sets.new_ticket_types %}
{% if obj.getNewTicketType %}
<option value="{{ id }}"{{ id == obj.getNewTicketType.getID ? ' selected' }}>{{ label }}</option>
{% else %}
<option value="{{ id }}">{{ label }}</option>
{% endif %}
{% endfor %}
</select>
<div class="form-control-feedback hide" data-field="new_ticket_type"></div>
</div>
<div class="col-lg-4">
<label data-field="sub_ticket_type">Sub Ticket Type</label>
<select class="form-control m-input" id="sub-ticket-type" name="sub_ticket_type">
{% if obj.getSubTicketType == null %}
<option value="0">Select a ticket type first</option>
{% else %}
<option value="0">Select a sub-ticket type</option>
{% for sub_ttype in sets.sub_ticket_types %}
{% if sub_ttype.ticket_type_id == obj.getNewTicketType.getID %}
{% if sub_ttype.id == obj.getSubTicketType.getID|default(0) %}
<option value="{{ sub_ttype.id }}" selected>{{ sub_ttype.name }}</option>
{% else %}
<option value="{{ sub_ttype.id }}">{{ sub_ttype.name }}</option>
{% endif %}
{% endif %}
{% endfor %}
{% endif %}
</select>
<div class="form-control-feedback hide" data-field="sub_ticket_type"></div>
</div>
</div>
<div class="form-group m-form__group row no-border">
<div class="col-lg-4">
<label data-field="first_name">First Name</label>
@ -317,5 +355,24 @@
var ticketTable = $("#data-related-tickets").mDatatable(ticketOptions);
{% endif %}
});
var subticket_type_list = {{ sets.sub_ticket_types|json_encode|raw }};
// populate sub ticket type field
$('form').on('change', '#new-ticket-type', function() {
console.log('ticket type change');
var ticket_type_id = $(this).val();
// build options for sub ticket type based on selected ticket type
var options = '<option value="0">Select sub ticket type</option>';
for (var i in subticket_type_list) {
if (subticket_type_list[i].ticket_type_id == ticket_type_id) {
options += '<option value="' + subticket_type_list[i].id + '">' + subticket_type_list[i].name + '</option>'
}
}
$('#sub-ticket-type').html(options);
});
</script>
{% endblock %}

54
utils/ticket_types/subticket_type.sql Normal file
View file

@ -0,0 +1,54 @@
-- MySQL dump 10.19 Distrib 10.3.32-MariaDB, for Linux (x86_64)
--
-- Host: localhost Database: resq
-- ------------------------------------------------------
-- Server version 10.3.32-MariaDB
/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8mb4 */;
/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;
/*!40103 SET TIME_ZONE='+00:00' */;
/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;
/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;
--
-- Table structure for table `subticket_type`
--
DROP TABLE IF EXISTS `subticket_type`;
/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
CREATE TABLE `subticket_type` (
`id` int(11) NOT NULL AUTO_INCREMENT,
`ticket_type_id` int(11) DEFAULT NULL,
`name` varchar(80) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`),
KEY `IDX_F18521A4C980D5C1` (`ticket_type_id`),
CONSTRAINT `FK_F18521A4C980D5C1` FOREIGN KEY (`ticket_type_id`) REFERENCES `ticket_type` (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=38 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Dumping data for table `subticket_type`
--
LOCK TABLES `subticket_type` WRITE;
/*!40000 ALTER TABLE `subticket_type` DISABLE KEYS */;
INSERT INTO `subticket_type` VALUES (1,1,'Hub / Distributor'),(2,1,'Rider / Technician'),(3,1,'Service Procedure (Incomplete Document/s)'),(4,1,'Agent'),(5,1,'Wrong Battery'),(6,2,'Delivery Time'),(7,2,'Line Up Status'),(8,2,'Recharged / Replacement Battery'),(9,3,'Battery Brand'),(10,3,'Battery Life Span'),(11,3,'Battery Price and Trade-in'),(12,3,'Battery Specifications'),(13,3,'Battery Warranty'),(14,3,'Call Out Request'),(15,3,'Dealership'),(16,3,'Distributor Call'),(17,3,'For Generator Set (GenSet)'),(18,3,'Grab'),(19,3,'Mode of Payment'),(20,3,'Motorcycle Batteries'),(21,3,'Operating Hours'),(22,3,'Outlet nearby details (Province)'),(23,3,'Pezza or EWT'),(24,3,'Promo or Discount'),(25,3,'PVC'),(26,3,'ResQ Services and Fee'),(27,3,'Service Fee'),(28,3,'Serviceable Area'),(29,3,'Shell'),(30,3,'VAT Exempt'),(31,3,'Warranty Claim / Procedures'),(32,3,'Test Call'),(33,4,'Ghost Call'),(34,4,'Line Cut'),(35,4,'System Problem'),(36,4,'Transferred Calls'),(37,4,'VPN Down');
/*!40000 ALTER TABLE `subticket_type` ENABLE KEYS */;
UNLOCK TABLES;
/*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */;
/*!40101 SET SQL_MODE=@OLD_SQL_MODE */;
/*!40014 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS */;
/*!40014 SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS */;
/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
/*!40101 SET CHARACTER_SET_RESULTS=@OLD_CHARACTER_SET_RESULTS */;
/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
-- Dump completed on 2022-06-03 9:53:08

51
utils/ticket_types/ticket_type.sql Normal file
View file

@ -0,0 +1,51 @@
-- MySQL dump 10.19 Distrib 10.3.32-MariaDB, for Linux (x86_64)
--
-- Host: localhost Database: resq
-- ------------------------------------------------------
-- Server version 10.3.32-MariaDB
/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8mb4 */;
/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;
/*!40103 SET TIME_ZONE='+00:00' */;
/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;
/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;
--
-- Table structure for table `ticket_type`
--
DROP TABLE IF EXISTS `ticket_type`;
/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
CREATE TABLE `ticket_type` (
`id` int(11) NOT NULL AUTO_INCREMENT,
`name` varchar(25) COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Dumping data for table `ticket_type`
--
LOCK TABLES `ticket_type` WRITE;
/*!40000 ALTER TABLE `ticket_type` DISABLE KEYS */;
INSERT INTO `ticket_type` VALUES (1,'Complaint'),(2,'Follow up'),(3,'Inquiry'),(4,'Others');
/*!40000 ALTER TABLE `ticket_type` ENABLE KEYS */;
UNLOCK TABLES;
/*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */;
/*!40101 SET SQL_MODE=@OLD_SQL_MODE */;
/*!40014 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS */;
/*!40014 SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS */;
/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
/*!40101 SET CHARACTER_SET_RESULTS=@OLD_CHARACTER_SET_RESULTS */;
/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
-- Dump completed on 2022-06-03 9:52:51