diff --git a/src/Service/JobOrderHandler/ResqJobOrderHandler.php b/src/Service/JobOrderHandler/ResqJobOrderHandler.php
index b45ecfba..a688a7ba 100644
--- a/src/Service/JobOrderHandler/ResqJobOrderHandler.php
+++ b/src/Service/JobOrderHandler/ResqJobOrderHandler.php
@@ -1612,6 +1612,26 @@ class ResqJobOrderHandler implements JobOrderHandlerInterface
                 $error_array['cust_location'] = 'Invalid customer location';
         }
 
+        // check facilitated type
+        $fac_type = $req->request->get('facilitated_type');
+        if (!empty($fac_type))
+        {
+            if (!FacilitatedType::validate($fac_type))
+                $fac_type = null;
+        }
+        else
+            $fac_type = null;
+
+        // check facilitated by
+        $fac_by_id = $req->request->get('facilitated_by');
+        $fac_by = null;
+        if (!empty($fac_by_id))
+        {
+            $fac_by = $em->getRepository(Hub::class)->find($fac_by_id);
+            if (empty($fac_by))
+                $fac_by = null;
+        }
+
         // get previously assigned hub, if any
         $old_hub = $obj->getHub();
 
@@ -1672,6 +1692,8 @@ class ResqJobOrderHandler implements JobOrderHandlerInterface
                 ->setOwnershipType($owner_type)
                 ->setCustomerLocation($cust_location)
                 ->setInventoryCount($req->request->get('hub_inv_count', 0))
+                ->setFacilitatedType($fac_type)
+                ->setFacilitatedBy($fac_by)
                 ->clearRider();
 
             if ($user != null)
@@ -4345,12 +4367,10 @@ class ResqJobOrderHandler implements JobOrderHandlerInterface
 
         $phone_number = $this->country_code . $notif_number;
 
-        // check if reason is administrative
-        if ($rejection->getReason() == JORejectionReason::ADMINISTRATIVE)
-            return null;
+        // check if reason is in the list of rejection reason
+        $flag_send_sms = $this->checkRejectionReason($rejection->getReason());
 
-        // check if reason is discount
-        if ($rejection->getReason() == JORejectionReason::DISCOUNT)
+        if (!$flag_send_sms)
             return null;
 
         // sms content
@@ -4384,6 +4404,43 @@ class ResqJobOrderHandler implements JobOrderHandlerInterface
         $this->rt->sendSMS($phone_number, $this->translator->trans('message.battery_brand_allcaps'), $msg);
     }
 
+    protected function checkRejectionReason($reason): bool
+    {
+        // reason is administrative
+        if ($reason == JORejectionReason::ADMINISTRATIVE)
+            return false;
+
+        // reason is discount
+        if ($reason == JORejectionReason::DISCOUNT)
+            return false;
+
+        // reason is store closed on schedule
+        if ($reason == JORejectionReason::STORE_CLOSED_SCHEDULED)
+            return false;
+
+        // store closed half day
+        if ($reason == JORejectionReason::STORE_CLOSED_HALF_DAY)
+            return false;
+
+        // prio hub for warranty claim
+        if ($reason == JORejectionReason::PRIORITY_HUB_WTY_CLAIM)
+            return false;
+
+        // prio hub for jumpstart
+        if ($reason == JORejectionReason::PRIORITY_HUB_JUMPSTART)
+            return false;
+
+        // prio hub for RES-Q request
+        if ($reason == JORejectionReason::PRIORITY_HUB_RESQ_REQUEST)
+            return false;
+
+        // customer request
+        if ($reason == JORejectionReason::CUSTOMER_REQUEST)
+            return false;
+
+        return true;
+    }
+
     protected function skipInventoryCheck(Point $coordinates): bool
     {
         $long = $coordinates->getLongitude();
diff --git a/templates/job-order/form.html.twig b/templates/job-order/form.html.twig
index 49fd8b30..3b8a6a37 100644
--- a/templates/job-order/form.html.twig
+++ b/templates/job-order/form.html.twig
@@ -831,20 +831,28 @@
                                     <div class="m-form__section">
                                         <div class="form-group m-form__group row">
                                             <div class="col-lg-2">
-                                                <label for="faciliateted-type">Battery Facilitated By</label>
+                                                <label for="facilitated-type">Battery Facilitated By</label>
                                                 <select name="facilitated_type" class="form-control m-input" id="facilitated-type">
                                                     <option value="">None</option>
                                                     {% for key, type in facilitated_types %}
-                                                        <option value="{{ key }}">{{ type }}</option>
+                                                        {% if obj.getFacilitatedType %}
+                                                            <option value="{{ key }}"{{ obj.getFacilitatedType == key ? ' selected' }}>{{ type }}</option>
+                                                        {% else %}
+                                                            <option value="{{ key }}">{{ type }}</option>
+                                                        {% endif %}
                                                     {% endfor %}
                                                 </select>
                                             </div>
                                             <div class="col-lg-8">
-                                                <label for="faciliateted-by">&nbsp;</label>
+                                                <label for="facilitated-by">&nbsp;</label>
                                                 <select name="facilitated_by" class="form-control m-input" id="facilitated-by">
                                                     <option value="">None</option>
                                                     {% for key, name in facilitated_hubs %}
-                                                        <option value="{{ key }}">{{ name }}</option>
+                                                        {% if obj.getFacilitatedBy %}
+                                                            <option value="{{ key }}"{{ obj.getFacilitatedBy.getID == key ? ' selected' }}>{{ name }}</option>
+                                                        {% else %}
+                                                            <option value="{{ key }}">{{ name }}</option>
+                                                        {% endif %}
                                                     {% endfor %}
                                                 </select>
                                             </div>