diff --git a/src/Ramcar/CustomerNotWaitReason.php b/src/Ramcar/CustomerNotWaitReason.php
new file mode 100644
index 00000000..142723b2
--- /dev/null
+++ b/src/Ramcar/CustomerNotWaitReason.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace App\Ramcar;
+
+class CustomerNotWaitReason extends NameValue
+{
+    const EMERGENCY = 'emergency';
+    const USE_VEHICLE_NOW = 'use_vehicle_now';
+    const WITH_APPOINTMENT = 'with_appointment';
+
+    const COLLECTION = [
+        'emergency' => 'Emergency',
+        'use_vehicle_now' => 'Need to Use Vehicle Now',
+        'with_appointment' => 'With Appointment',
+    ];
+}